GENERAL TERMS AND CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

We may change the information including pricing on our website at any time.

In visiting or using this website, you agree to BMF Hydraulics all terms of service and terms of trade.

SHIPPING POLICY

DOMESTIC SHIPPING POLICY

Shipment processing time

• All orders are generally processed within 2-5 business days. Orders are not shipped or delivered on weekends or public holidays.
• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping rates & delivery estimates

• Shipping charges will be sent to you together with a final quote.
• *Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

• We cannot send to a P.O. box, we need a physical address for our couriers to deliver to.

Shipment confirmation & Order tracking

• You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number should be active once the courier has scanned the package at the time of collection.

Customs, Duties and Taxes

• If shipping outside of New Zealand, BMF Hydraulics is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

• BMF Hydraulics is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
• Please save all packaging materials and damaged goods before filing a claim.

INTERNATIONAL SHIPPING POLICY

• We currently only ship to Australia and the Pacific Islands.